FAQ

Frequently Asked Questions 

Questions and Answers

What Currency rates are quoted on website?

All rates quoted in US dollars.

Do you accept credit cards over the phone?

We do not accept credit card information over to the phone.

What type of payments do you accept?

We accept Payments via PayPal and Stripe. These payment gateways accepts Master Card, Visa, Cash, American Express, Discover and Debit Cards safe and securely.

What is PayPal?

PayPal is a global e-commerce payment portal, allowing payments to be made through the Internet using a credit/debit cards or a PayPal account. The safest and easiest way to pay without giving your card information.

Do I need a PayPal account to make payment on your website?

You do not need a PayPal account to pay online, PayPal allows you to pay using your credit or debit card.

How do we meet your driver/agent when we arrive at the airport?

After leaving the customs hall proceed to the front exit of the Arrivals Hall to the pick-up area where you will see our agent holding a sign with your name.

How do we meet your driver for hotel/resort or return pick up?

Please meet our agent at the front of your hotel/resort 15 minutes prior the pick-up time specified on voucher.

How can I book services?

After identifying the service you need, click on the book button and follow the instructions.

What is you cancellation fee or policy?

Cancellations must be made within 48 hours prior to services. A cancellation fee of 45% will be charged thereafter.

How to contact us?

Tel: (876) 828-1400 (Jamaica)
E-mail: info@jattours.com
Website: www.jattours.com